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Privacy Policy

This Privacy Policy explains how Loxley Manuscript collects, uses, stores, and protects information submitted through this website and information provided in connection with inquiries about narrative content creation and editorial services. By using this website or voluntarily submitting information through a form, you acknowledge the practices described below.

1. Information We Collect

We may collect information that you choose to provide, including your name, email address, telephone number, company or project name, project description, and other details you submit when requesting information about services. If you provide draft text, interview notes, research, transcripts, internal background information, source materials, or other files during a project discussion, those materials may also contain personal or business information.

We may also collect limited technical data generated when you visit the website. This may include browser type, device type, approximate location derived from IP address, referring pages, pages viewed, dates and times of access, and basic website interaction data. Such information may be collected through cookies or analytics technologies where enabled.

2. How We Use Information

• To respond to project inquiries and evaluate requested editorial work.
• To communicate about scope, timing, source materials, revisions, and delivery.
• To prepare quotes, proposals, invoices, and project records.
• To maintain website security and understand website performance.
• To comply with legal, accounting, contractual, or recordkeeping requirements.

3. Project Materials

Editorial work can involve source material that is not intended for public distribution. We use client-provided materials only as reasonably necessary to evaluate, perform, document, and deliver the requested service, subject to any additional written confidentiality terms agreed for a project. Clients should avoid sending passwords, full payment card numbers, government identification numbers, medical records, or other highly sensitive personal information unless specifically requested and protected by an appropriate written arrangement.

4. Cookies and Analytics

The website may use essential cookies needed for basic operation and, where enabled, functional or analytics cookies used to understand site performance and usage. Optional cookies should be used in accordance with the choices available in the cookie notice. More information is provided in the Cookie Policy.

5. Sharing of Information

We do not sell personal information. Information may be shared with service providers that support website hosting, communications, file storage, analytics, invoicing, or other business operations, but only to the extent reasonably necessary for those services. Information may also be disclosed where required by law, court order, legal process, or to protect legitimate rights and security interests.

6. Data Retention

Inquiry information may be retained for a reasonable period to respond to communications, maintain project history, establish or defend legal claims, and satisfy business recordkeeping obligations. Project materials are retained only for as long as reasonably necessary for project performance, delivery, backup, dispute handling, or other legitimate business purposes, unless a different retention period is agreed in writing.

7. Security

Reasonable administrative and technical measures are used to protect information against unauthorized access, alteration, disclosure, or loss. No internet transmission or storage system can be guaranteed to be completely secure, and users should consider the sensitivity of material before submitting it electronically.

8. Your Choices and Requests

You may contact us to request correction of inaccurate information, ask questions about information you previously submitted, or request deletion where legally and operationally appropriate. Some information may need to be retained for contractual, legal, accounting, security, or dispute-related reasons.

9. Children

This website and its services are intended for business, organizational, and creative-project users and are not directed to children under 13.

10. Changes to This Policy

We may revise this Privacy Policy when website practices, services, or legal requirements change. The date shown above identifies the current version.